9/14/2023 0 Comments Half of christmas lights out![]() 18 customer review on the Canadian Tire website for the Noma 25 outdoor super bright 9 LED quick clip Christmas lights. "So far, I have had to take them down and fix them three times. In fact, Noma has received over 243 reviews on 126 different products and the results show that a significant majority of customers rate the product four to five stars (five stars being the highest)."Ĭanadian Tire sues Walmart for allegedly copying Christmas lights "We actively seek feedback from our customers through many channels, including our website and our Tested for Life panel. "We are very proud of our Noma brand," Stephanie Nadalin, a spokeswoman for Canadian Tire wrote in an email. ![]() company, but Canadian Tire is the official Canadian distributor of the brand. ![]() So I actually trust strands from Noma that I bought eight years ago more than the ones I am currently buying." "Whereas I have repeat clients that I sold the same Noma brand, eight years ago and those are better quality than the ones I'm putting up now. "These are brand new strands, right out of the box," he said. The company has 14 franchises in Calgary, but Smith says half of them don't install Christmas lights anymore - and more are thinking of getting out of the business - because of the issues they're having with the Noma brand.įleising says over the last two seasons, he's had to go back and fix about 25 per cent of his installations. Six weeks after Vertical Services installed Noma brand Christmas lights on this tree, several strands burned out. But when you have to return to a job two, three, four times… customers calling because their lights have all blown out? Obviously your profit margin goes way down," said Mary Ann Smith, general manager of Bugaboo Landscaping. "Christmas lights can be super profitable when you go out and do the job once. "Then you plug it in and you're like, 'Dear Lord, five strands aren't working.' Then you have to go up and testing each bulb to find the loose one. They're just lighter, flimsier - break easier in the cold," he said.Īnd while the new design does allow for the replacement of individual bulbs instead of throwing out the entire strand, Fleising says the bulbs always come loose. "It seems like the grade of the plastic and the wiring isn't as high as it used to be. MORE CALGARY NEWS | Laid-off oilpatch worker buys fire truck to light up his job prospects.MORE CALGARY NEWS | El Nino causes confusion in backyard ice rinks across Canada.MORE CALGARY NEWS | Calgary man makes impressive Christmas display for 4 decades. ![]() ![]() "They used to be great lights, I always swore by them," said Yehudi Fleising, the owner of Vertical Services - one of two companies that agreed to go on the record with the CBC. The CBC spoke to five professional installers in the city, all of whom said they've experienced issues with the Noma brand since the company changed its design two years ago. Several Calgary companies that professionally hang Christmas lights say they've had an influx of callbacks from customers this season to fix Noma-branded strands sold by Canadian Tire that keep burning out. ![]()
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